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Can you provide the name of the weapon that you're using ?

That's the only way to solve that, please be sure that you are removing the entire SystemInnadril folder before launch the updater.

Hello, Although we had made use of OVH's backup service, we were stunned to find out that even our backup had been destroyed. Luckily, our developer had a personal backup stored on his computer which we were able to make use of. The server was successfully reinstated using the backup...

Hello, You can ask it back to npc, if still not appear please submit a Support Ticket via the Account Panel, that is to handle this kind of personal issue, at the panel we have tools to detect any issue with lost items. If you still had an issue with your account after we stabilize the server...

Our discord is the main channel to communicate, after, this forum at the Announcements sub-forum, there is everything you should know to get informed. If you don't know the discord yet I recommend you to check it out, there you will get closer contact with us.

Please submit a Support Ticket via the Account Panel, that is to handle this kind of personal issue, at the panel we have tools to detect any issue with lost items. If you still had an issue with your account after we stabilize the server please contact us asap by Account Panel. Your...

@fontaler the best way to face this issue is by opening a ticket at Account Panel. Because our old machine is now just a pile of ashes, we have no way of knowing what sort of items people had. and any progress made after March 8th, 19:59 GMT+0 is lost and is not coming back. Regarding the...

I'm not sure if I understand... Your keyboard is turning off? don't sound like a game/server related.

No, DSETUP.dll is a key dll to make the game interface works, there is no way to remove it. This "Wacatac" is a false positive based on libraries loaded by this dll.

I think you are talking about the Aden Talisman. https://innadril.com/wiki/item-info/91745/armor It cost 500 L2-coins with a chest containing 1 talisman and 10 scrolls. Imagine users who bought 10 chests. You have 10 tries to make it from +1 to +7. This is the probability to enchant the...

Probably your antivirus deleted the new files. You must check the steps on the 1st post.

1% of ppl have problems with the game/launcher, most of them are Operating System issues, if you proceed with all steps there few options: Still looking for a solution for the incompatibility with your computer/system because maybe something that we don't figure out yet. Format your computer...

Add it to windows defender exception and check it to run as administrator

General troubleshooting Updated

Not gonna happen

Try to run the launcher with administrator privileges

Hello, Because de Launcher and Updater download files to your computer and launches.exe programs, there is no much how to avoid these warnings. My Windows Defender didn't identify it as malware until now maybe your windows defender is outdated, please run windows update. (copy and paste in...

Today the antibot system was activated, it could be something on your computer that is causing it to stop working, check if there is any program

Client freezes look like missing a component or lack of resources, did you tried to run as administrator? Is it a windows 32 bits version? Did you have a screen shot of this error?

Any error or window popup? I recommend you to try access windows event logs, you should look for any Error (red ball icon) related to L2.exe https://www.m-files.com/user-guide/latest/eng/faq_checking_windows_event_logs.html